2026-02-19

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Sustainability in Pet Retail: Tom&Co, Pets at Home, and Petz Lead the Way

How Belgian, British, and Brazilian pet retailers are redefining sustainability goals across operations.

How Belgian, British, and Brazilian pet retailers are redefining sustainability goals across operations.

The Shift Toward a Greener Pet Industry

The retail side of the global pet industry is increasingly embracing sustainability — from emission cuts and renewable energy investments to circular economy initiatives. Across continents, major players like Tom&Co, Pets at Home, and Petz are setting measurable goals and redefining how the pet business contributes to environmental stewardship.

“Sustainability is no longer optional — it’s becoming the backbone of operational strategy for pet retailers,” notes PETIN.AI, which serves pet industry professionals — For The PET Pros, providing insights and market intelligence for sustainable growth.

Tom&Co: Belgium’s Path Toward Carbon Neutrality

Tom&co. logo

Belgian retailer Tom&Co released its first-ever sustainability report in October 2025, revealing total emissions of 111,533.9 tCO₂ in 2023. The company has committed to a 100% electric fleet by 2029, alongside a detailed carbon mitigation plan.

Key focus areas include optimizing logistics, switching to LED lighting, and renovating older store infrastructures. By 2026, Tom&Co aims to integrate energy measurement systems across all stores and implement centralized heating management.

Despite acknowledging the “real negative impact” of its operations—driven by energy-intensive retail spaces and digital logistics—the company identifies opportunities to improve sustainability across animal feed sourcing, product life cycles, and end-of-life pet services.

Pets at Home: Cutting Emissions and Plastic Waste

UK retailer Pets at Home achieved a 44% reduction in absolute Scope 1 and 2 emissions since 2016. With 88% of its fleet now made up of lower-carbon vehicles and a new solar-powered distribution center, the brand demonstrates leadership in green logistics.

The company diverted 99.5% of operational waste from landfills and reduced plastic packaging by 2.75 tonnes annually, including eco-friendly cardboard hooks and 30% recycled plastic harness packaging.

While Scope 3 emissions rose due to third-party logistics, Pets at Home continues to emphasize sustainable packaging and recycling efforts as part of its broader net-zero strategy.

Petz: Brazil’s Circular Economy Pioneer

Brazil’s largest pet retailer Petz reported a complex emissions profile — Scope 1 emissions fell from 1,414.81 to 973.44 tCO₂e, yet overall emissions rose due to value-chain logistics.

To address this, Petz launched a Climate Risk Matrix, introduced bicycle and EV deliveries, and digitalized invoices to reduce paper use. Its Petix brand leads in circularity — using 7,700 tons of discarded diapers annually to produce hygienic mats.

Additionally, Petz recycled over 707 tons of paper/cardboard and 350 tons of plastic, while upgrading air conditioning systems to achieve an estimated 12% monthly energy saving in two-thirds of its stores.

The Takeaway: Sustainability as Competitive Advantage

From Europe to Latin America, pet retailers are transitioning from sustainability rhetoric to measurable action. Each company showcases different approaches — from Tom&Co’s emissions transparency to Pets at Home’s packaging redesigns and Petz’s circular innovation — proving that green initiatives can coexist with profitability and brand growth.

PETIN.AI continues to track how the pet economy evolves sustainably, supporting For The PET Pros — professionals driving the pet industry forward.

Disclaimer

This article is compiled for informational purposes by PETIN.AI. If there are inaccuracies, data discrepancies, or copyright concerns, please contact info@petin.ai for correction or removal.

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